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Product Support

NEEC provides correct product support programs that include the following:

  • WAI: First and foremost, the purpose of WAI (walk around inspection) is to ensure that the machine is safe to operate. A defective machine could easily endanger the life of its operator, as well as the lives of laborers working in close proximity to it. Therefore, this service comes to provide customers with the necessary reports and recommendation through a series of visual tests for machines.
  • Undercarriage inspection: The best out of undercarriage can be obtained by managing it correctly. Our product support technicians have the knowledge, tools, and willingness to assist and support you in managing the machines. Reports include recommendations for repairs and tips for minimizing undercarriage wear are sent to customers.